The launch of Napster in June of 1999 ushered in a new era for the music industry. Music was pulled kicking and screaming into the digital era and the demise of the CD format was not long off. The subsequent collapse in revenues for music, caused the industry to reluctantly embrace streaming platforms like Spotify it also caused far reaching ripple effects we are still living with today in both music and culture at large.

Any concert goer will tell you that good tickets are hard to come by, cost an arm and a leg and charge an obscene amount of service fees. Ticketmaster has a firm stranglehold on the business of concert ticketing and ever since merging with promoter and venue operator Live Nation in 2010, critics have pointed to an unfair marketplace for consumers. Here to break down the problem is Krista Brown, one of the people fighting to break up the monopoly in an effort to put an end to their unparalleled influence over the ticketing market.